This is the mobile view for the patient
This is the desktop view for the provider
PROBLEM
How might we prevent chronic pain and prescription opioid addiction with a scalable patient self-management program that is provider-focused?
JOURNEY MAP: CURRENT STATE
After interviewing, we gathered pain points, and insights to generate the patients current experience with visiting the doctor.
SOLUTION
The solution is designed for patients suffering with pain and their providers that relieves the distress, reduces anxiety and frustration from lack of control and uncertainty by providing a physician-directed comprehensive pain care plan that includes incentives for both patients and providers to complete tasks and follow a specific care plan; an accessible, meaningful knowledge base with interactive tracking and feedback to providers resulting in increased hope, reduced pain and improved quality of life through greater feelings of empowerment, self-efficacy, reliable care options and support.
FUTURE STATE
The future relationship between the chronic pain patient and doctor looks a lot more transparent than it does now. The patient is more informed on how to be pain free and the doctor is more informed on what the patient is going through on the daily.
To further drive the point home, I took the Future State Journey Map and created an animated video out of it using Adobe Illustrator and After Effects.
